TERMS AND CONDITIONS

Last updated: June 2026


1. About These Terms

These terms and conditions govern your use of the website at https://hearing-services.co.uk and the services provided by Diane Hammond Independent Hearing Healthcare. By using this website, you agree to these terms. These terms are governed by the laws of England and Wales.


2. About Us

Diane Hammond Independent Hearing Healthcare is a sole trader audiology practice.

Business address: Rugby Chiropractic, 80 Clifton Road, Rugby, CV21 3QX Email: dianeehamm@aol.com Phone: 07986 166973


3. Our Services

We provide independent audiology and hearing healthcare services including hearing assessments, hearing aid fitting and aftercare, tinnitus support, ear wax removal, children’s assessments, and home visits across Warwickshire and Northamptonshire.

Services are by appointment only. To arrange an appointment, please use the contact form on our website or call us directly. We aim to respond within 24 hours.

We reserve the right to refuse or discontinue a service where it is not clinically appropriate or where we are unable to meet a patient’s needs safely.


4. Use of This Website

You may use this website for lawful purposes only. You must not use it in any way that breaches applicable law, transmit unsolicited advertising, attempt to gain unauthorised access to any part of the website, or engage in conduct that is harmful or disruptive.


5. Health Information and Disclaimer

Information published on this website is provided for general informational purposes only. It does not constitute clinical advice and should not be relied upon as a substitute for a professional audiological or medical assessment.

Any free hearing screening tools or self-assessment resources on this website are indicative only and are not a replacement for a full clinical assessment carried out by a qualified audiologist.

If you have concerns about your hearing or ear health, please contact a qualified healthcare professional.


6. Contact Form

By submitting our contact form, you confirm that the information provided is accurate and that you consent to us using it to respond to your enquiry. Please see our Privacy Policy for full details of how we handle your data.

We aim to respond to all enquiries within 24 hours during business hours, Monday to Friday, 9:00am to 5:00pm.


7. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Diane Hammond Independent Hearing Healthcare or its licensors. You may not reproduce or use any content for commercial purposes without our prior written consent. You may print or download content for personal, non-commercial use.


8. Third-Party Links

This website may contain links to third-party websites. We do not endorse or take responsibility for the content or availability of those websites. Accessing them is done at your own risk.


9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any loss or damage arising from your use of this website, reliance on information published here, or interruptions to the website’s operation. Nothing in these terms excludes liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.


10. Privacy

Your use of this website and any personal data you submit is governed by our Privacy Policy, which is available on this website.


11. Changes to These Terms

We may update these terms at any time. Changes will be published on this page with an updated date. Continued use of the website following any changes constitutes acceptance of the revised terms.


12. Contact

If you have any questions about these terms, please contact us at dianeehamm@aol.com or call 07986 166973.